Privacy Policy

We treat your personal data confidentially and in accordance with legal data protection regulations. This includes in particular the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and other relevant laws.

This privacy policy transparently informs you about the collection, processing, and use of personal data when you visit our website, contact us, make a donation, or use our services.

2. Responsible Party

The controller responsible for data processing on this website is:

IMG Hilfsorganisation e.V.
Dieselstraße 132
47166 Duisburg
Germany

Phone: +49 1522 4350863
Email: info@img-yardim.org

3. General Information on Data Processing

We only process personal data to the extent necessary to provide a functional website and our services. Processing is carried out either based on legal permission, your explicit consent, or to fulfill a contractual relationship or pre-contractual measures.

4. Collection and Storage of Personal Data When Visiting the Website

When accessing our website, the hosting provider automatically collects and temporarily stores the following information in server log files:

  • IP address of the requesting device
  • Date and time of access
  • Name and URL of the accessed file
  • Referrer URL (website from which the request originated)
  • Browser and operating system used

These data are used solely to ensure the smooth operation of the website and for statistical evaluation. They are not personally evaluated or disclosed to third parties.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in technical functionality)

5. Use of Cookies

Our website uses only technically necessary cookies required for the operation of the site and certain functions (e.g. form processing, language selection). No tracking or marketing cookies are used.

You can configure your browser to notify you about cookies and decide on a case-by-case basis whether to accept them or to generally reject them. Disabling cookies may affect the functionality of the website.

6. Contact via Contact Form

When you contact us via the contact form, we store the information you provide (e.g. name, email address, message) to process your request.

Legal basis: Art. 6(1)(a) GDPR (consent)
You can withdraw this consent at any time by sending us an email. The legality of the processing carried out up to the point of withdrawal remains unaffected.

7. Donation Processing via PayPal

We use PayPal for secure donation processing. When you make a payment through our donation section, the data you provide is transmitted to PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg.

This typically includes:

  • First and last name
  • Email address
  • Donation amount
  • Transaction information

We receive this information from PayPal for documentation and issuing donation receipts.

Legal basis:
Art. 6(1)(b) GDPR (donation contract)
Art. 6(1)(c) GDPR (legal tax obligations)

8. Processing of Donation Forms by Postal Mail

Some supporters send handwritten donation forms by post. These may contain personal data such as name, address, phone number, email address, donation purpose and amount.

We use this information solely for proper donation processing and, if requested, for issuing donation receipts.

Data is stored securely and only accessible to authorized persons within the organization.

Retention period: 10 years according to tax law
Legal basis: Art. 6(1)(b) and (c) GDPR

9. Newsletter via Mailchimp

If you subscribe to our newsletter, we store your email address and optionally your name for personalization. The newsletter is sent via Mailchimp (Intuit Inc., USA), which is certified under the EU-U.S. Data Privacy Framework.

Your data is used exclusively for the newsletter and is not shared with third parties.

You can unsubscribe at any time using the link provided in every email.

Legal basis: Art. 6(1)(a) GDPR (consent)

10. Communication via WhatsApp

We use WhatsApp to communicate with donors – for example, for thank-yous, project updates, or personal inquiries. This happens either at your request or based on existing contact with you.

WhatsApp is operated by Meta Platforms Ireland Ltd. Your data may be processed outside the EU.

Legal basis:
Art. 6(1)(a) GDPR (consent)
Art. 6(1)(f) GDPR (legitimate interest in quick communication)

If you prefer not to use WhatsApp, you can always contact us via email or our contact form.

11. Use of OpenStreetMap

We use OpenStreetMap to display maps and locations. When accessing a map, your IP address is transmitted to the servers of the OpenStreetMap Foundation.

For more information, see:
https://wiki.osmfoundation.org/wiki/Privacy_Policy

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in clear presentation)

12. Share Buttons for Social Networks

Our website includes static share buttons for social networks such as Facebook, Instagram, X (formerly Twitter), and YouTube. These buttons are privacy-friendly and only establish a connection when you actively click on them.

No data is transferred when the page loads.

Legal basis: Art. 6(1)(f) GDPR

13. Your Rights as a Data Subject

As a data subject, you have the following rights:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to withdraw consent (Art. 7(3) GDPR)

Please send requests to: info@img-yardim.org

14. Web Analytics with Google Analytics 4

Where you have given your consent, we use Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics is activated on our website only after your explicit consent. Without your consent, no analytics tracking takes place.

The following data may in particular be processed:

  • visited pages and click paths
  • date and time of access
  • technical information about browser, device and operating system
  • approximate location information
  • referrer URL
  • interactions on the website
  • cookies such as _ga and _ga_*

Legal basis:
The processing is based on your consent pursuant to Art. 6(1)(a) GDPR.

We have configured Google Analytics in a privacy-friendly manner. According to Google, for access originating from the EU, Google Analytics 4 does not log or store IP addresses.

More information is available at https://support.google.com/analytics/answer/12017362.

You can withdraw your consent at any time with effect for the future by adjusting the cookie or privacy settings on our website.

Further information on data processing by Google can be found at https://policies.google.com/privacy and https://support.google.com/analytics/answer/6004245.

14. Right to Lodge a Complaint

If you believe that the processing of your personal data violates applicable law, you have the right to file a complaint with a supervisory authority.

Competent authority:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
Kavalleriestraße 2–4
40213 Düsseldorf
Germany
Email: poststelle@ldi.nrw.de
Web: https://www.ldi.nrw.de

15. Updates to this Privacy Policy

We reserve the right to update this privacy policy at any time, for example due to legal changes or technical adjustments. The current version is always available on our website.

Matomo web analytics (self-hosted)

Where you have given your consent, we use the self-hosted analytics software Matomo to measure website usage, page views, clicks, downloads, and resulting interactions. Processing is carried out exclusively on the basis of your consent pursuant to Art. 6(1)(a) GDPR.

Matomo is loaded only if you have consented to the Matomo category in the cookie banner or privacy settings. Without consent, no Matomo tracking takes place.

The Matomo installation is operated on our own server. IP addresses are anonymised before storage and the collected data is not shared with third parties.

Provider: IMG / Matomo

Matomo URL: https://matomo.img-yardim.org/

Matomo-Site-ID: 2

Typical Cookies: _pk_id*, _pk_ses*, mtm_consent_removed

You can withdraw your consent at any time with effect for the future by disabling the Matomo option in the privacy settings. Open privacy settings

Matomo instance

Global Privacy Settings

Here you can define which services you have given your consent to. You can activate or deactivate your consent at any time.

Google Analytics 4 / Google Ads

Controls whether we measure anonymous usage statistics as well as page views and clicks with Google Analytics 4 and Google Ads after your consent.

Active
Matomo web analytics (statistics)

Controls whether we collect anonymous usage statistics with Matomo.

Active
OpenStreetMap (Interactive Maps)

Controls the display of our embedded maps. No maps will be loaded without consent.

Active

Note: If you delete your cookies, your settings will also be reset and will need to be made again.

WhatsApp Support Line +49 1522 4350863